WITHIN 7 WORKING DAYS OF RECEIVING YOUR DELIVERY
If there is a production fault or shipping damage at the time of the delivery, it is important you let us know within 7 days of receipt.
If there is no damage to the unit and you have simply decided that you would like to cancel the order, you will be charged the shipping to and from the location plus a 30% restocking fee.
The only exception to this is for damaged or faulty goods.
Merchandise must be in original crating and/or packaging to protect the product during shipment. All returned items must be in 100% resalable condition. Any non-defective merchandise that is returned collect will be refused and the customer will be responsible for charges incurred. All repairs and returns must be approved in writing by us before action is taken. Returns are only accepted up to 30 days after the original delivery date. You will receive your refund within 30 days of cancellation.